Customer Testimonials

When it comes to electricity service, we strive to be a champion for our customers. In fact, many of our customers were referred to us by their friends and family. Read below to see what a few of them have to say, or add your own comments by sending an email to feedback@championenergyservices.com.

Angie, from Rockwall, TX

Thanks so much for reminding me to renew with champion. Just wanted to send quick note to tell you that whenever I get the renewal email from Champion that I NEVER think about switching to anyone. To everyone at Champion "y'all do a fantastic job"!!! CHAMPION SHINES!!!

Via: feedback

Laura, from Dallas, TX

I made a call about my concerns with the jump in price of my electrical bill. As a newly subscribed customer, I had not yet established confidence with your company. Your customer service representative, Jose, was a perfect example of what a front-line employee should do when providing service to a customer. He was patient, calm, reassuring, and his voice indicated a true concern for my issues. Additionally, he took the time to educate me about finding information on the bill and how to get access to further information, such as smartmetertexas.com. Jose kindly and patiently directed me in finding pertinent information on the bill. His intonation never revealed any frustration with some of my inquiries since once again, the information was on the bill. Kudos to Jose for his professionalism; the extra time he took on this call will minimize or eliminate any potential calls due to the fact that I've been educated with resources for my questions, etc.---excellent job! With this one call, he served as a true ambassador for your company. ...read more

Via: feedback

Alida, from Katy, TX

I would like to compliment one of your employees, Mary, in the Commercial Care department for the excellent service she provided me today. Mary helped not only me, but also an entire Homeowners Association of more than 250 residents by taking the time to call me to let me know that a crucial fax I had attempted to transmit several times was not transmitting properly. She could have ignored it or let me wait it out to see if my issue was resolved, but she took the initiative to promptly contact me personally and gave me an alternative solution… Such a commitment to great customer service is to be commended....read more

Via: feedback

Annita, from Santa Fe, TX

I actually look forward to getting the electric bill now. It's about a fourth of what it was when I was with Reliant!

As reviewed on: Facebook

Danny & Michele, from Sachse, TX

In this busy world, we rarely take the time to write a complimentary note to companies that provide excellent service. We wanted to take a moment to do that. We've been SO impressed with Champion's prices — just entered into our 3rd contract. The billing is always correct & easy to pay via internet. When friends have attempted to get us to switch over to another electric company, we rave about how Champion truly stands out in that vast field....read more

Via: feedback

Kathy, from Dallas, TX

I have REALLY enjoyed my low electric bills both in the summer and winter months! Champion customer service has ALWAYS been so very courteous, helpful, and responsive. I love Champion Energy!

As reviewed on: Facebook

Jimmy, from Houston, TX

Champion has won me (again) as a client. I am impressed with your firm's customer service, transparency and competitive rate structure. But most of all you are local and I am proud of your success here. I appreciate the excellence you are bringing to our city.

Via: feedback

Aaron, from Coppell, TX

As a former TXU customer and current (3 years and running) customer of Champion Energy, I can tell you that this is an Electric Provider that is committed to not only aggressive kWh pricing year over year but puts a "premium" on taking care of the customer unlike any other provider I have done business with. Champion is a company has its priorities in order! For those of you out there trying to figure out who the best provider is, go no further as Champion Energy Services is the Right Choice....read more

Via: feedback

Pamela, from Arlington, TX

When I switched a couple years ago, it was an amazing difference in my bills. Never did I think I would ever see a bill less than $100.00 a month. Now I know my previous provider was ripping me off terribly for years and years. I will never go back! Thank you Champion and I do refer everyone I know!...read more

As reviewed on: Facebook

Carol, from Spring, TX

I just wanted to let someone at your company know that Elliott & Ivan were a tremendous help to me and my family recently. I was traveling out of state for over a month making final arrangements for a death in my family when my purse was stolen containing my ID, credit cards, bank card and checkbook. I received a call from my daughter saying that there was a disconnect notice from Champions and that our electricity was in danger of being disconnected. Now I am sure that your employees must hear all sorts of stories from customers on a daily basis. There was no good reason that mine was any different, but your employees believed in me and truly helped me out of a "No Win" situation. I appreciate this type of customer service greatly and it definitely sets your company apart from your bigger corporate competition. Thank you and Happy Holidays!...read more

Via: feedback

Debbie, from Pflugerville, TX

Extremely pleased with the rates and the service I have gotten with Champion....definitely tell friends about the company!

As reviewed on: Facebook

Chris, from Missouri City, TX

I have had a great experience with Champion Energy. I really appreciate the email I got that informed me that it was time to renew my contract. The provider I had before failed to inform me that my contract was up and I saw my rate more than double in 4 months time.

I got my neighbor signed up with you guys last year and he has been very happy as well....read more

Via: feedback

Sharon, from Granbury, TX

We changed our power from ___ in May to Champion and we are so happy with it. Our bills have been much lower and the staff is always friendly and eager to help if we call for any reason. We have been so happy with it we have gotten two of our neighbors to switch from ___to Champion and they even paid the early cancellation fee to do it. Thanks so much for providing such reasonable power, especially in a time when we all need the help! ...read more

Via: feedback

Jeff, from Frisco, TX

I am not surprised that you guys were given an award for great customer service. I have had nothing but great experiences every time I call you guys. I had originally signed up and planned to switch after one year to get a better rate, but I will no longer be switching. Customer service is my highest priority when it comes to dealing with a business, and you guys are the best. Thanks again for everything and I look forward to being a long time customer. ...read more

Via: feedback

Tim, from Carrollton, TX

I would recommend Champion Energy to anyone looking for an energy company for home or office utilities. The service is incredible and the employees must be well trained because they are the most accommodating in the industry.

As reviewed on: Facebook

Denise, from Sachse, TX

We are relatively new Champion customers but can tell you that we are incredibly happy with your company! There is no comparison to the other electric service providers we used prior to Champion—your customer service, rates, and professionalism are bar none the best in the industry. ...read more

Via: feedback